Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information as soon as your order is on its way.
Delivery Time
Most orders arrive within 7–13 calendar days after shipment. Please note that delivery times are estimates and may vary due to carrier delays or customs.
Multiple Items
If you purchase multiple items, they may arrive in separate packages so you receive each piece as quickly as possible.
Tracking
Tracking information will be emailed to you once your order has shipped. If tracking has stopped updating and your order hasn't arrived, contact us at support@angeloffline.com with your order number. Packages are considered lost after 30 calendar days from shipment unless the carrier confirms the loss sooner.
Address Changes
Please verify your shipping address before placing your order. If you notice an error, contact us immediately at support@angeloffline.com. We cannot guarantee address changes after processing begins. Angel Offline is not responsible for packages delivered to an incorrect address entered at checkout.
Delivered but Missing
Packages marked "Delivered" do not qualify for an automatic refund or replacement. Please check around your property, with household members and neighbors, and with your local carrier. We're happy to help you investigate.
Contact
Questions about your shipment? Reach us at support@angeloffline.com with your order number.